Last updated: October 30, 2024
This Privacy Policy describes how Woean (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from woean.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details: Your name, address, phone number, and email.
- Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: Your username, password, security questions, and other information used for account security purposes.
- Shopping information: Items you view, save, or purchase, including loyalty points, reviews, referrals, or gift cards.
- Customer support information: Information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site, including:
- Device information: Information about the device and browser you use.
- Network information: Details about your network connection, IP address, and interactions with the Site.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf. For example:
- Companies that support our Site and Services, such as Shopify.
- Payment processors, who collect payment information (e.g., bank account, credit or debit card information) to process your payments and fulfill your orders.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third-Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services: Processing payments, fulfilling orders, managing your account, and facilitating shipping and returns.
- Marketing and Advertising: Sending promotional communications and tailoring advertisements.
- Security and Fraud Prevention: Detecting and addressing fraudulent or illegal activity.
- Service Improvement: Enhancing the functionality and user experience of our Site.
Cookies
We use Cookies to improve our Site and Services. For details about how Shopify supports cookies, visit Shopify’s Cookie Policy.
How We Disclose Personal Information
We may share personal information with third parties under the following circumstances:
- Vendors and service providers: For services such as IT management, payment processing, and shipping.
- Business and marketing partners: To advertise products or services.
- Legal compliance: To comply with legal obligations or enforce terms of service.
Children’s Data
The Services are not intended for children, and we do not knowingly collect information from those under 16.
Your Rights
Depending on your location, you may have rights under applicable laws, including:
- Right to access, correct, or delete your data.
- Right to restrict processing or opt-out of data sharing.
- Right to portability or to withdraw consent.
To exercise your rights, contact us at info@woean.com.
International Users
Your information may be stored and processed outside your country. Transfers of data will comply with applicable laws, such as the EU Standard Contractual Clauses.
Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us:
- Email: info@woean.com
Woean is the data controller for your personal information unless otherwise noted.